Privacy Policy
https://gyanovation.com
1 Introduction
At Gyanovation Technologies, we value the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Important: By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access our website.
2 Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, billing address, and payment details provided during service booking or inquiries.
Technical Information
IP address, browser type, operating system, and website usage data (collected automatically through cookies and analytics tools).
Transactional Information
Payment history, invoices, and service details.
Communication Information
Emails, chats, or phone call details when you contact us for support.
3 How We Use Your Information
We use the collected information for:
- Providing and managing our IT and tech services.
- Processing payments securely via Razorpay.
- Sending service-related updates, invoices, and notifications.
- Improving website performance and user experience.
- Responding to customer queries and providing support.
- Complying with legal, regulatory, and audit requirements.
4 Data Sharing & Disclosure
We respect your privacy and do not sell or trade your information. Your data may only be shared in the following cases:
- Payment Processing: Shared with Razorpay for secure transactions.
- Legal Compliance: If required by law, court order, or government authority.
- Business Partners / Service Providers: Limited sharing with trusted vendors (like hosting providers, email service providers) strictly for business operations.
5 Data Security
- We use SSL encryption and secure hosting to protect your data.
- All payments are handled securely by Razorpay. We do not store credit/debit card details.
- Internal access to customer data is restricted to authorized personnel only.
6 Cookies Policy
Our website uses cookies to:
- Analyze website traffic and performance.
- Remember user preferences for better experience.
- Provide targeted services and improve usability.
Note: You can disable cookies in your browser settings, but some features of the site may not function properly.
7 Your Rights
As a user, you have the right to:
Request access to your personal information
Request correction of your information
Request deletion of your information
Unsubscribe from marketing emails
Withdraw consent where applicable
8 Data Retention
- We retain personal data only for as long as necessary to provide services and comply with legal obligations.
- Transactional and invoice records are retained for auditing and taxation purposes.
9 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are advised to review the privacy policies of external sites before sharing any personal data.
10 Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the "Effective Date."
11 Contact Us
For any queries regarding this Privacy Policy, please contact:
Bargi Hills, Jabalpur – 482003 (M.P.), India
Welcome to Gyanovation.
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