Shipping & Delivery Policy

Shipping & Delivery Policy

Last updated: 4-Sept-2025

At Gyanovation, we specialize in delivering IT software solutions and digital services. Since our offerings are primarily digital in nature, the delivery process differs from traditional shipping methods.

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Digital Product & Service Delivery

  • All our software, licenses, and digital solutions are delivered electronically.
  • Once payment is confirmed, access credentials, installation files, or activation keys are sent to the registered email address.
  • For customized IT services or projects, our delivery timelines are communicated during project discussions and agreements.
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Delivery Timelines

  • Standard Software Products/Subscriptions: Delivered within 24–48 business hours after successful payment confirmation.
  • Customized IT Solutions: Timelines vary depending on project requirements and will be defined in the project proposal/contract.
  • Training & Support Services: Access details or session schedules are shared within 1-2 business days of purchase.
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Mode of Delivery

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Email

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Secure Download Link

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Client Portals

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Cloud Deployment

No physical shipping is involved for digital products and services.

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Communication

  • You will receive a confirmation email once your order or service request is processed.
  • If there are any delays due to technical or project-specific reasons, our team will inform you promptly.
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Exceptions

  • Delivery timelines may extend in case of force majeure events, client dependency delays, or unforeseen technical issues.
  • For enterprise-level projects, delivery milestones will follow the mutually agreed project plan.

πŸ› οΈ Support & Assistance

If you face any issues with accessing your software, services, or digital products, please contact our support team:

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